RETURNS CENTER

If you are not completely satisfied with your purchase at Blu Kartel, you can return it to us within seven (7) days of receipt of item(s) for a refund by following the steps outlined below. Merchandise must be returned in its original condition in order to be accepted as a return. Merchandise must be unworn, unwashed and in a resalable condition, with all tags still intact.

No refund will be processed for items that are returned incomplete, damaged or without tags still intact.

How to return merchandise
Please return the item(s) using the original shipping box and packing materials.
Please contact us at [email protected] for a member of our team to arrange this for yourself.
You shall receive an e-mail notification upon the completion of the returns process.
Sale items cannot be returned.

Refunds
We will refund you the original price paid for the returned item, less any adjustments or credits that may have been subsequently issued (if any). 
You will receive an e-mail notification once the refund process has been completed.

Please note that we DO NOT offer free returns. Our delivery surcharge is NON refundable.